What is the Cold Weather Rule? The Cold Weather Rule prohibits a utility company from disconnecting gas or electric utility service that is necessary to operate home heating equipment (such as a furnace) due to nonpayment of a utility bill during times of extreme cold.
What is the Hot Weather Rule? The Hot Weather Rule prohibits utilities from disconnecting residential electricity service due to nonpayment of a utility bill during times of extreme heat.
What procedures does the utility provider have to follow before shutting off my utilities? The utility provider must give you advance notice as follows: