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What procedures does the utility provider have to follow before shutting off my utilities?
The utility provider must give you advance notice as follows:
What is the Hot Weather Rule? The Hot Weather Rule prohibits utilities from disconnecting residential electricity service due to nonpayment of a utility bill during times of extreme heat.
What is the Cold Weather Rule? The Cold Weather Rule prohibits a utility company from disconnecting gas or electric utility service that is necessary to operate home heating equipment (such as a furnace) due to nonpayment of a utility bill during times of extreme cold.
What is human trafficking?
Human trafficking is a public health issue that impacts individuals, families, and communities. Traffickers exploit other human beings by targeting at-risk populations including persons who have experienced or been exposed to other forms of violence or sexual abuse, and persons disconnected from stable support networks such as runaway and homeless youth, unaccompanied minors, migrant farm workers, and persons displaced during natural disasters. Human trafficking includes labor and sex trafficking.
If you are or you know someone that is a victim of human trafficking you can call the Human Trafficking Hotline at 1-888-373-7888. For more information you can go to the following link:
The Missouri Human Trafficking Hotline
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