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What procedures does the utility provider have to follow before shutting off my utilities?
The utility provider must give you advance notice as follows:
What is the Hot Weather Rule? The Hot Weather Rule prohibits utilities from disconnecting residential electricity service due to nonpayment of a utility bill during times of extreme heat.
What is the Cold Weather Rule? The Cold Weather Rule prohibits a utility company from disconnecting gas or electric utility service that is necessary to operate home heating equipment (such as a furnace) due to nonpayment of a utility bill during times of extreme cold.
What is Identity Theft?
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